Talk to a real person
No ticket queue, no bot answering about the bot. Pick whichever channel suits you — WhatsApp is usually fastest.
Send us a message
We reply within one business day. If it's urgent, use WhatsApp instead.
WhatsApp Fastest
+234 809 998 3336
Message us directly — usually answered within the hour during business hours.
Phone
+234 809 998 3336
Available during business hours. If we miss you, send a WhatsApp message on the same number and we'll come back to you.
General & sales: hello@sabibot.ng
Technical support: support@sabibot.ng
Privacy & data requests: hello@sabibot.ng
Office
Pioneers ICT (RC 1033498)
Suite 1, No. 42, Gidan Saude
Beside First Bank, Zoo Road
Kano, Kano State
Nigeria
Visits by appointment — please message ahead so someone is there to meet you.
Business hours (WAT, UTC+1)
- Monday – Friday
- 9:00am – 6:00pm
- Saturday
- 10:00am – 2:00pm
- Sunday & public holidays
- Closed
Your bot never closes — only we do. Messages sent outside these hours are answered the next working morning.
Might save you a message
The four things people contact us about most.
Almost always one of four things: the code went into the header instead of the footer, the site wasn't republished after saving, your browser is showing a cached page, or there's a typo in the data-client-id.
Try opening your site in a private window first. If it's still missing, send us the URL and we'll look at it directly — see the embed guide for platform-by-platform steps.
The WhatsApp integration is built and tested. What remains is Meta's business verification, which every business must complete and which Meta controls, not us. Request setup from your dashboard and we'll walk you through it.
We'll announce it here and by email the day it goes live — and not a day before.
Connect your bank account in the dashboard under Payouts. From then on, customer payments settle directly to you from the payment gateway. The money never passes through a SabiBot account, and we take no commission on your sales.
Yes. Send us your product list, prices and hours — a photo of your menu or price list is fine — and we'll build your bot and install it. Message us on WhatsApp to arrange it.
Found a security issue? Please report it privately to hello@sabibot.ng with "Security" in the subject rather than posting it publicly. We'll acknowledge within one business day, and we don't take legal action against people who report issues in good faith.